First of all our average response time is 24 hours
it only has been 15 hours since your first message, so why are you opening the report for?
Also, I replied to you via Support Bot literally within an hour, but you never read or reply my message?
I'm using Sellix same as everyone else, delivery is instantly sent to your email after payment is completed, do you never ever try to read your email?
Sellix is very well designed, to prevent someone from accidentally leaking his order id
you must use the same browser that you used for creating the invoice to view your order on the web page, otherwise, you need to download your order via email
it seems you using a different browser or Incognito mode that's why you don't see your order on your screenshot
also, @AREA52TO I'd like to know why you keep open new tickets in my system
are you not able to see messages in the previous ticket?
@
Liars I request my DWC to be removed as this clearly is not a valid scam report
instead of a report, this is more like a misunderstanding
we have stated on our shop that our avg. response time is 12~24 hours
and I replied to him within just an hour
but I'm not sure for whatever reason he doesn't see my message
and he seems don't have any patience either, created a scam report on someone with just only 15 hours
product is instantly sent to his email after payment is completed
and I'm pretty sure this guy has NEVER read his email as he used a temp mail address