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Deal dispute against PureDrop.sh

by fluhfluh1337 - 08 March, 2026 - 10:34 AM
This post is by a banned member (PureDrop) - Unhide
PureDrop  
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#9
(This post was last modified: 09 March, 2026 - 08:37 AM by PureDrop. Edited 2 times in total.)
I have shared the information regarding this dispute from my part. Let the admins decide it.

https://www.kast.xyz/global-accounts

[Image: img_69ad9215356a73.71156159.png]


Kast.xyz officially claims this. If they had changed their policy internally, we would not be liable for their action. Kast.xyz directly claims that they offer a Global USD account for all countries, no matter where you are from.

If the company itself changed any of its features, it's not our liability. We mentioned in the description as what the company's description says so.

Our TOS says " We take no responsibility for changes of the product's website/Company (Example: Bitpay stopped giving Cards and they used to give it, Binance's Website says they are temporarily limiting Wire Transfers). You must understand, the company's decision is not on our hands, If there's something wrong with the bank you purchased that is an issue of the Company/Bank Itself and not under our control, Don't come to us asking for Refund/Replacement. "

https://puredrop.sh/tos

If anyone did any mistake it was kast.xyz itself , not puredrop. But yet we tried to provide replacement and solution on this though it was never our fault. The customer had always refused the replacement or solution and asked for refund only, Which is not possible at all. According to the TOS of Puredrop.sh , there is no refund or replacement in this situation , in this case. But I am still happily ready to provide replacement to the customer, we even managed solve the issue with Kast.xyz in the new stocks from yesterday. But the customer is behaving very bad and abusing without understanding anything, and he clearly has been refusing to accept any replacement from the day 1. As per his logic, as he bought an account for instant use, if it did not work for him on that right moment ( it was kast.xyz 's update issue with discontinuing the global accounts in Indonesia region ), he would not accept any replacement with something else. According to our TOS, After receiving any complaints we process the replacement within 24-72 hours. It was never our fault but yet we ensured the customer with solution and all, yet the customer had refused to accept any solution or replacement after that. The customer is abusive, impatient and had been threatening for nothing since day 1, when we were always there to help him out and offer him a solution.

I am waiting for a decision from the Admins/Moderator Sir now. I am happy to accept whatever they decide. I will do whatever the Admin of Cracked says so. 

I am now waiting for a reply from the Admins.
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This post is by a banned member (PureDrop) - Unhide
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#10
I have already told my part, waiting for the Administrators to decide.
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This post is by a banned member (Alex) - Unhide
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#11
Accept a replacement account within the same value @fluhfluh1337
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This post is by a banned member (fluhfluh1337) - Unhide
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#12
As I said, he doesn't have stock of anything that is suitable, need account with wire details from Lead Bank partner, he offered venmo or something that has nothing to do with what i needed. atleast give partial refund.
This post is by a banned member (PureDrop) - Unhide
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#13
I am ready to provide any replacement of the same value. I am ready to help him. Though he had abused me and my workers multiple times in a row. He had also blocked me from any communication with him, now, as @Alex said, I am ready to replace it with an account within the same value. I respect the admin's decision and do as he said. 

LMK which account do you want to take as a replacement @fluhfluh1337
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This post is by a banned member (PureDrop) - Unhide
PureDrop  
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#14
@Alex He still did not communicate me from anywhere to receive a replacement in the same value. What should we do now ? I want this dispute to be resolved/closed ASAP.
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This post is by a banned member (Alex) - Unhide
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#15
@fluhfluh1337 open this dispute when you want the replacement or speak with @PureDrop.
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