OP28 June, 2020 - 12:34 AM(This post was last modified: 28 June, 2020 - 12:58 AM by Styx.)
Reply
---Solution---
FIXED PROBLEM Solution for other users who experience this error;
If you received Partial Payment error, go to order and click on 3 points. Click the Process button opened within 3 points.
Congratulations, your payment has arrived.
--- Problem ---
It was the first time I got this error. And my client is a little upset about this. How we can solve this problem?
My customer said he made the full payment. But we still get the Partial Payment error.
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Ye that happened to me as well when I scanned the qr code to prevent btc clippers and it was also off by like 0.0000003
What should my customer do in this situation?
1. The btc transaction has to be confirmed first which will take an hour or so that's why it's not in your wallet yet
2. Customers will most likely contact you and you'll just have to give them what they payed for
Ye that happened to me as well when I scanned the qr code to prevent btc clippers and it was also off by like 0.0000003
What should my customer do in this situation?
1. The btc transaction has to be confirmed first which will take an hour or so that's why it's not in your wallet yet
2. Customers will most likely contact you and you'll just have to give them what they payed for
1- about 3 hours have passed and there have been no updates
2- I didn't get any money entry with 2 - Partial payment. So I don't know what money to return to the customer.
(28 June, 2020 - 12:35 AM)IdiotPleb Wrote: Show More
Looks like he didn't send the correct amount, if it's off by 0.00001 BTC or something like that you can just send the product
Ye that happened to me as well when I scanned the qr code to prevent btc clippers and it was also off by like 0.0000003
What should my customer do in this situation?
1. The btc transaction has to be confirmed first which will take an hour or so that's why it's not in your wallet yet
2. Customers will most likely contact you and you'll just have to give them what they payed for
Thank you @Thicc and @idiotPleb. I solved the problem. I updated your reps.
Payment details are here. He says he has completed the payment. But I haven't received any money in my account yet. https://live.blockcypher.com/btc/tx/267e...4e8bff369/
What should my customer do in this situation?
1. The btc transaction has to be confirmed first which will take an hour or so that's why it's not in your wallet yet
2. Customers will most likely contact you and you'll just have to give them what they payed for
1- about 3 hours have passed and there have been no updates
2- I didn't get any money entry with 2 - Partial payment. So I don't know what money to return to the customer.
(28 June, 2020 - 12:35 AM)IdiotPleb Wrote: Show More
Looks like he didn't send the correct amount, if it's off by 0.00001 BTC or something like that you can just send the product
Payment details are here. He says he has completed the payment. But I haven't received any money in my account yet. https://live.blockcypher.com/btc/tx/267e...4e8bff369/
What should my customer do in this situation?
1. The btc transaction has to be confirmed first which will take an hour or so that's why it's not in your wallet yet
2. Customers will most likely contact you and you'll just have to give them what they payed for
Thank you @Thicc and @idiotPleb. I solved the problem. I updated your reps.
Try to take a look at the transaction and see how many confirmations it's currently at.
The speed of the confirmations will depend on the fee the customer paid.
yw
1. The btc transaction has to be confirmed first which will take an hour or so that's why it's not in your wallet yet
2. Customers will most likely contact you and you'll just have to give them what they payed for
1- about 3 hours have passed and there have been no updates
2- I didn't get any money entry with 2 - Partial payment. So I don't know what money to return to the customer.
(28 June, 2020 - 12:35 AM)IdiotPleb Wrote: Show More
Looks like he didn't send the correct amount, if it's off by 0.00001 BTC or something like that you can just send the product
1. The btc transaction has to be confirmed first which will take an hour or so that's why it's not in your wallet yet
2. Customers will most likely contact you and you'll just have to give them what they payed for
Thank you @Thicc and @idiotPleb. I solved the problem. I updated your reps.
Try to take a look at the transaction and see how many confirmations it's currently at.
The speed of the confirmations will depend on the fee the customer paid.
yw
I solved the problem. @Thicc Thank you sir. Check you'r rep :)
Solution for other users who experience this error;
If you received Partial Payment error, go to order and click on 3 points. Click the Process button opened within 3 points.
Congratulations, your payment has arrived.