Concerning this report, the client comes to me asking if i am available so he can puchase a subscription. After he purchased I sent him the subscription account, then he asked for help. I told him to Install a well known IPTV player called IBO player, which turnes out that all the apps he has on his TV are just
fake apps and none of them was the
Real IBO player ( anyone uses IPTV before knows what is IBO player and How it looks lik ).
So before diving into proofs, we should all know how the real IBO player looks like
-Picture Of the real App and specifications:
https://ibb.co/2LY4MKV here as you can see the genuine IBO player App with their official website, And please Pay attention to the text message saying "
IBO player pro is general media player and it dosen't include any content or playlists ".
and, here is a screenshot from their official website, the one shown on the application home page
https://ibb.co/27SSmGq1 . and here
https://ibb.co/9k7hZT5d where you need to upload the IPTV playlist that you already bought from your
IPTV provider.
=> Now we know how the Real and Genuine IBO player app works and how it looks like.
-Screenshots of all the IBO apps that he found available on his TV:
- https://ibb.co/8D0ff3Rn : As we can see here this application is not an IPTV player BUT it's an IPTV provider, who makes fake apps and drive people to his website where he sell IPTV subscriptions. I've visted their website an checked as you can see here https://ibb.co/rGp3KYYG and also no place to manage playlists. They only sell IPTV subscription. which is obvious it's a fake app and not the IBO player
- https://ibb.co/QFs0K6Tm : he downloaded another Fake IBO player app same as the one before. as you can see different website https://ibb.co/1Y8gjRfc they are also selling IPTV subscription and not an IPTV player
- https://ibb.co/xKCgpDgZ : here I tried to explain that there is an issue whit his TV and all the apps are just fake none of them are the real IBO player, and i showed him how the real app looks like and that they have only one official website to upload your IPTV playlist then he said this all the IBO players i found in my app sotre.
- https://ibb.co/pj53sDPr : since all IBO player apps were fake I asked him to install Tivimate which is a well known IPTV player ( their official website: ) he istalled this app https://ibb.co/HTLLKf6f and told me that this is the tivimate app available on his app store, which is obvious fake app like the others, and this is a picture of the real Tivimate App https://ibb.co/G40y6sXQ.
- I told the guy that there is an issue whith his TV because all the apps were fake and asked him to try installing the external apk of one of IPTV player apps https://ibb.co/fVLthTLd
Proof that evrything is working from my side without any issues: https://streamable.com/ragjyz
Also I can provide subscription login details to any Admin to check if the service is working or not.
=> Nothing bad from my side i gave him what he paid for 1x 1year IPTV subscription and he received it instantly without any delay. the subscription is working without any issue. the problem comes from his side, and he could not find any relaiable IPTV player app. since the Subscription is operating + the expiry date covers 1 year of use. Also I offer free 24h test ( which he could ask for it as many of my previous cutomers did ) because sales are final.
Thank you.