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Scam report against - @Evolot - $20

by Fake - 20 February, 2023 - 12:10 AM
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#2
System bot message: @Evolot (Evolot) has been notified about this dispute via private messages and has 24hours to reply in this thread
 
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#6
(20 February, 2023 - 11:58 AM)Evolot Wrote: Show More
Hello @Coin

Sorry to see that again, I don't agree with

"He is deleting bad feedback"

I can send a screenshot, they're not even feedbacks, just discussion about my delivery time which isn't that great, and I've deleted them since They're just messages not pure feedback, you can check feedback section there are still bad feedbacks, even worse than what I've deleted.

Also, you forgot to mention again, that you haven't replied for two weeks (I can provide proof since I have transcripts)

But yeah, I've made a big mistake, and I'm currently working on Updating everything, so Y'all can expect 48hrs deliveries from tomorrow.
Your purported actions of erasing unsatisfactory feedback indicate a calculated attempt to manipulate your comprehensive feedback rating. Even though you assert that the eradicated messages did not constitute actual feedback, they were still relevant and could have provided you with valuable information to enhance your service. By engaging in this dishonest practice, you are not only being disingenuous but also impeding your prospects of providing superior service to your clientele.
Furthermore, even though the comment "don't order dogshit delivery time" may not seem like constructive feedback, it nonetheless conveys the customer's frustration with the delivery time. As a vendor, it is vital to acknowledge such remarks and strive to enhance delivery time. Disregarding such comments or erasing them entirely only reinforces the perception that you do not take customer feedback seriously.
While your efforts to enhance your delivery time are commendable, they do not absolve you of the fact that you are deleting adverse feedback. If you genuinely aspire to provide exceptional service, it is essential to be transparent and attend to all forms of feedback, whether positive or negative. By deleting negative feedback, you not only undermine your credibility but also reveal a lack of accountability.
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#8
@Evolot Finish the work within 24 hours if you cannot you can provide refund


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