Dispute against | EasyStealth | Account or $175

[48]

Scammers Profile Link: 
https://cracked.sh/Easystealth

Sales Thread:
https://cracked.sh/Thread-Supreme-%E2%9C...RYPTO-EASY

Amount or Item(s) Scammed: Business PayPal / $175 (Paid $350 for PayPal + Payoneer combo)
Screenshots of Communication:
I have communications since October 12th 2023, but only gonna post the latest for this specific case February 18th 2024 to today.
All has been sent to @Liars for investigation since it contains sensitive information.

Additional Information:
I have mixed feelings regarding this and wish Admin could settle this for me, since I'm not sure. I just feel it's unfair.

1. I purchased a PayPal + Payoneer combo.
2. The PayPal got locked and I got annoyed - but that's just how it is sometimes.
3. We filed a complaint to PayPal via CFPB to ask them to help. Recently I received PayPal's response via CFPB. ( document sent to @Liars )

In their response PayPal writes:

Specifically, we discovered and identified that your Account shares a combination of
associations with various other accounts that have limited access to PayPal. These accounts share the
same first and last name, social security information, physical addresses, internet provider addresses, and
device information. With this discovery, we determined that your current Account was a circumvention
attempt of our previous decision correlating with you and your use of PayPal

I read their response as there are multiple accounts with the account information, and since the other one got limited - they limited mine as well.

4. I contacted @Easystealth directly and asked what this meant,
He replied back that he'd check with his provider, and 4 days later he replied
"No, sorry, provider said that details are valid and never sold to other customers."

So I asked if I'm eligible for a refund or a new account, and his reply was
"Hello. Unfortunately, no, sorry. We provide only a month of account replacement guarantee.
Accounts was blocked after uploading docs."

5. So, here's the tricky part. According to him the account was blocked after uploading docs, that I understand.
But when I read PayPal's statement and reason, they tell a different story. Either I do not understand PayPal's statement - or the statement is false according to @Easystealth 

I just need this settled from a third-party. I'm totally fine with what ever the decision may be as long as the reason behind it is logical.

UPDATE
Latest response from EasyStealth
"Sorry, we can't say exactly what was the reason for the limitation. Unfortunately, we can't restore that account anymore; you can withdraw blocked funds in 180 days."

Crypto address for a refund:
bc1qrq5nd60r2frkum3wnmw8yde6z6f8zxnnj2lgl5

[0]

System bot message: @Easystealth (Easystealth) has been notified about this dispute via private messages and has 24hours to reply in this thread

 

Taking care of cracked.sh's leechers. Every day.
If you have a question regarding your leeching level, click here.

[43]

1. The customer purchased the Premium package from us on the 20th of October. PayPal account was banned on the 18th of January. Therefore the account had been used for almost 3 months. We offer a 30-day guarantee on our accounts (which is clearly stated in our thread), therefore this purchase is not eligible for a refund/replacement.

2. Since the date of the purchase PayPal account has been limited 3 times. We were able to lift the first 2 limitations successfully (on the 2nd of November and on the 12th of December). If there was any issue with the account at that moment like multiple accounts with the same account information, there would not be any chance to get it restored. Why would we create the accounts with the same info? And how can we know that the customer has not shared his account info with someone who could use it?

3. PayPal is not obligated to share the exact reason why they close accounts, therefore often they reply with some generic bullshit. But there could be a more obvious reason why PayPal has been banned. The customer sells IPTV, which is against PayPal policy. It's obvious that if you sell high-risk products it's just a matter of time before the account gets closed, you need to get used to it and have multiple accounts to mitigate risk.

We understand the customer's frustration and would be happy to offer a refund if this happened in the 30-day guarantee period. But we can offer 30% discount on the next purchase :)

[12.120]

@Shamballa Please also PM me with the screenshots of communication as well as any other proof that you think is relevant.

CLICK HERE TO PURCHASE A SIGNATURE SPOT
Disclaimer: I am not affiliated with any of the ads shown above. They're paid advertisements. Please make sure to confirm via PM before contacting me. I do not sell, buy or exchange anything. Be careful of impersonators & scammers.

[48]

1. The customer purchased the Premium package from us on the 20th of October. PayPal account was banned on the 18th of January. Therefore the account had been used for almost 3 months. We offer a 30-day guarantee on our accounts (which is clearly stated in our thread), therefore this purchase is not eligible for a refund/replacement.

2. Since the date of the purchase PayPal account has been limited 3 times. We were able to lift the first 2 limitations successfully (on the 2nd of November and on the 12th of December). If there was any issue with the account at that moment like multiple accounts with the same account information, there would not be any chance to get it restored. Why would we create the accounts with the same info? And how can we know that the customer has not shared his account info with someone who could use it?

3. PayPal is not obligated to share the exact reason why they close accounts, therefore often they reply with some generic bullshit. But there could be a more obvious reason why PayPal has been banned. The customer sells IPTV, which is against PayPal policy. It's obvious that if you sell high-risk products it's just a matter of time before the account gets closed, you need to get used to it and have multiple accounts to mitigate risk.

We understand the customer's frustration and would be happy to offer a refund if this happened in the 30-day guarantee period. But we can offer 30% discount on the next purchase :)

1. That is correct.

2. I'm not saying that you've created an account with same information. It could as well be the real person, I do not know. And to your question regarding me sharing the account info with someone who could use it, I really can't but neither can I know 100% they you've not created multiple accounts.

3. That is correct that I'm selling IPTV, but the whole PayPal Business was stealth behind a domain and website selling workout plans with invoices and orders with WooCommerce, looking fully legit with zero refunds during this period. Usually the payment provider state the reason for the lock is they suspect high-risk products.

Like I mentioned, I'm fully aware that accounts get closed for different reasons. It may just have been the documents you sent as proof when limited that caused it since they did not really match what was being sold on the website (even though I said I could provide with invoices to make it match with real information, order and payment). I would accepted the loss as usual if it wasn't for PayPal's statement. Their statement is the only reason that I felt I had to get a third-party decision on this.

Quick edit
It's funny how it's a 30-day warranty on a fresh business account. When the funds are locked for around 30 days before you even could do anything with the funds.

---

@Shamballa Please also PM me with the screenshots of communication as well as any other proof that you think is relevant.

This has been done.

[43]

1. The customer purchased the Premium package from us on the 20th of October. PayPal account was banned on the 18th of January. Therefore the account had been used for almost 3 months. We offer a 30-day guarantee on our accounts (which is clearly stated in our thread), therefore this purchase is not eligible for a refund/replacement.

2. Since the date of the purchase PayPal account has been limited 3 times. We were able to lift the first 2 limitations successfully (on the 2nd of November and on the 12th of December). If there was any issue with the account at that moment like multiple accounts with the same account information, there would not be any chance to get it restored. Why would we create the accounts with the same info? And how can we know that the customer has not shared his account info with someone who could use it?

3. PayPal is not obligated to share the exact reason why they close accounts, therefore often they reply with some generic bullshit. But there could be a more obvious reason why PayPal has been banned. The customer sells IPTV, which is against PayPal policy. It's obvious that if you sell high-risk products it's just a matter of time before the account gets closed, you need to get used to it and have multiple accounts to mitigate risk.

We understand the customer's frustration and would be happy to offer a refund if this happened in the 30-day guarantee period. But we can offer 30% discount on the next purchase :)

1. That is correct.

2. I'm not saying that you've created an account with same information. It could as well be the real person, I do not know. And to your question regarding me sharing the account info with someone who could use it, I really can't but neither can I know 100% they you've not created multiple accounts.

3. That is correct that I'm selling IPTV, but the whole PayPal Business was stealth behind a domain and website selling workout plans with invoices and orders with WooCommerce, looking fully legit with zero refunds during this period. Usually the payment provider state the reason for the lock is they suspect high-risk products.

Like I mentioned, I'm fully aware that accounts get closed for different reasons. It may just have been the documents you sent as proof when limited that caused it since they did not really match what was being sold on the website (even though I said I could provide with invoices to make it match with real information, order and payment). I would accepted the loss as usual if it wasn't for PayPal's statement. Their statement is the only reason that I felt I had to get a third-party decision on this.

Quick edit
It's funny how it's a 30-day warranty on a fresh business account. When the funds are locked for around 30 days before you even could do anything with the funds.

---

@Shamballa Please also PM me with the screenshots of communication as well as any other proof that you think is relevant.

This has been done.

If you're searching for accounts with a lifetime guarantee, we regret to inform you that such a thing doesn't exist. Unlike other sellers who offer guarantees of just 1, 3, or at most 7 days, we provide a 30-day guarantee. This is because PayPal accounts can be banned for numerous reasons, ranging from suspicious transactions to device footprints. Offering a 30-day guarantee involves significant risk on our part, but we're committed to going above and beyond to deliver the best possible service to our customers. Check out the vouches from our loyal customers to see for yourself!

[48]

1. The customer purchased the Premium package from us on the 20th of October. PayPal account was banned on the 18th of January. Therefore the account had been used for almost 3 months. We offer a 30-day guarantee on our accounts (which is clearly stated in our thread), therefore this purchase is not eligible for a refund/replacement.

2. Since the date of the purchase PayPal account has been limited 3 times. We were able to lift the first 2 limitations successfully (on the 2nd of November and on the 12th of December). If there was any issue with the account at that moment like multiple accounts with the same account information, there would not be any chance to get it restored. Why would we create the accounts with the same info? And how can we know that the customer has not shared his account info with someone who could use it?

3. PayPal is not obligated to share the exact reason why they close accounts, therefore often they reply with some generic bullshit. But there could be a more obvious reason why PayPal has been banned. The customer sells IPTV, which is against PayPal policy. It's obvious that if you sell high-risk products it's just a matter of time before the account gets closed, you need to get used to it and have multiple accounts to mitigate risk.

We understand the customer's frustration and would be happy to offer a refund if this happened in the 30-day guarantee period. But we can offer 30% discount on the next purchase :)

1. That is correct.

2. I'm not saying that you've created an account with same information. It could as well be the real person, I do not know. And to your question regarding me sharing the account info with someone who could use it, I really can't but neither can I know 100% they you've not created multiple accounts.

3. That is correct that I'm selling IPTV, but the whole PayPal Business was stealth behind a domain and website selling workout plans with invoices and orders with WooCommerce, looking fully legit with zero refunds during this period. Usually the payment provider state the reason for the lock is they suspect high-risk products.

Like I mentioned, I'm fully aware that accounts get closed for different reasons. It may just have been the documents you sent as proof when limited that caused it since they did not really match what was being sold on the website (even though I said I could provide with invoices to make it match with real information, order and payment). I would accepted the loss as usual if it wasn't for PayPal's statement. Their statement is the only reason that I felt I had to get a third-party decision on this.

Quick edit
It's funny how it's a 30-day warranty on a fresh business account. When the funds are locked for around 30 days before you even could do anything with the funds.

---

@Shamballa Please also PM me with the screenshots of communication as well as any other proof that you think is relevant.

This has been done.

If you're searching for accounts with a lifetime guarantee, we regret to inform you that such a thing doesn't exist. Unlike other sellers who offer guarantees of just 1, 3, or at most 7 days, we provide a 30-day guarantee. This is because PayPal accounts can be banned for numerous reasons, ranging from suspicious transactions to device footprints. Offering a 30-day guarantee involves significant risk on our part, but we're committed to going above and beyond to deliver the best possible service to our customers. Check out the vouches from our loyal customers to see for yourself!

Never said or hinted that I was in the search of accounts with a lifetime guarantee. I'm fully aware that's impossible and not sustainable.
I'm just stating that it took around 30 days for PayPal to even release the funds they've been holding during the new account period.

So, to circle back to the main topic and the reason I opened this dispute, is that I want a third-party to look at is the specific statement PayPal gave as reason for account closure and make a decision.
I'm fully ok with whatever decision they make, and I have no personal issue with you as a seller and the service you provide.

[48]

Must be hard du make a decision, but please make one and we can continue.
@Darkness
@Liars

Sincerely,
Shamballa