OP 18 October, 2025 - 02:35 AM
I am aware that i am late about this information but i am posting in case someone is not still aware of what happened and for those who want to discuss about the situation.
Quote:TL;DR:
- Discord recently discovered an incident where an unauthorized party compromised one of our third-party vendors.
- This was not a breach of Discord, but rather a breach of a third party service provider, 5CA, that we used to support our customer service efforts.
- This incident impacted a limited number of users who had communicated with our Customer Support or Trust & Safety teams.
- Of the accounts impacted globally, we have identified approximately 70,000 users that may have had government-ID photos exposed, which our vendor used to review age-related appeals.
- No messages or activities were accessed beyond what users may have discussed with Customer Support or Trust & Safety agents.
- We immediately revoked the customer support provider’s access to our ticketing system and continue to investigate this matter.
- We’re working closely with law enforcement to investigate this matter.
- We are in the process of emailing the users impacted.
The post has also been Updated on October 9, 2025 (Originally posted October 3, 2025)