OP 08 December, 2024 - 09:33 AM
(This post was last modified: 08 December, 2024 - 09:44 AM by adarsh707. Edited 1 time in total.)
? Join Our Support Team! ?
We're Looking for Dedicated, Trusted Staff to Help Manage 50+ Daily Tickets!
? Position: Support Staff / Ticket Manager
? Platform: Discord
⏰ Commitment: Flexible hours (minimum hours per day required)
? Tickets per Day: 50+
? Benefits: Join a thriving community, gain valuable experience, and work with an awesome team!
About Us
We’re a fast-growing Discord server with an active community and a daily influx of support tickets. We pride ourselves on providing fast, reliable, and friendly customer service to our members. As we continue to grow, we need trusted individuals to help manage our support system and ensure every member gets the help they need in a timely manner.
What We Need
We’re looking for dedicated support staff who can manage daily tickets and assist our community members effectively. If you have a passion for helping others and have experience in customer support or server management, we want you on our team!
Your Responsibilities
✅ Responding to Support Tickets: Handle 50+ tickets daily, providing solutions and assistance to members.
✅ Troubleshooting: Help with common issues related to our server or services.
✅ Escalating Issues: If a case is complex, escalate it to the right person or team for resolution.
✅ Maintain a Positive Attitude: Ensure all interactions with members are friendly and professional.
✅ Closing Tickets: Once the issue is resolved, close the ticket and ensure the user is satisfied.
What We’re Looking For
✅ Experience: Prior experience in Discord moderation, support roles, or customer service is a plus.
✅ Availability: Be able to dedicate time daily to manage a high volume of tickets.
✅ Communication Skills: Strong written communication and a friendly, helpful tone are essential.
✅ Reliability: We need someone we can count on to show up and get the job done.
✅ Problem-Solving: Ability to think critically and find solutions for users' issues.
✅ Trustworthiness: Handle confidential information with care and respect.
Contact : @adarsh.v7 On discord
@notyouradarsh TG
This is a bump
We're Looking for Dedicated, Trusted Staff to Help Manage 50+ Daily Tickets!
? Position: Support Staff / Ticket Manager
? Platform: Discord
⏰ Commitment: Flexible hours (minimum hours per day required)
? Tickets per Day: 50+
? Benefits: Join a thriving community, gain valuable experience, and work with an awesome team!
About Us
We’re a fast-growing Discord server with an active community and a daily influx of support tickets. We pride ourselves on providing fast, reliable, and friendly customer service to our members. As we continue to grow, we need trusted individuals to help manage our support system and ensure every member gets the help they need in a timely manner.
What We Need
We’re looking for dedicated support staff who can manage daily tickets and assist our community members effectively. If you have a passion for helping others and have experience in customer support or server management, we want you on our team!
Your Responsibilities
✅ Responding to Support Tickets: Handle 50+ tickets daily, providing solutions and assistance to members.
✅ Troubleshooting: Help with common issues related to our server or services.
✅ Escalating Issues: If a case is complex, escalate it to the right person or team for resolution.
✅ Maintain a Positive Attitude: Ensure all interactions with members are friendly and professional.
✅ Closing Tickets: Once the issue is resolved, close the ticket and ensure the user is satisfied.
What We’re Looking For
✅ Experience: Prior experience in Discord moderation, support roles, or customer service is a plus.
✅ Availability: Be able to dedicate time daily to manage a high volume of tickets.
✅ Communication Skills: Strong written communication and a friendly, helpful tone are essential.
✅ Reliability: We need someone we can count on to show up and get the job done.
✅ Problem-Solving: Ability to think critically and find solutions for users' issues.
✅ Trustworthiness: Handle confidential information with care and respect.
Contact : @
@notyouradarsh TG
This is a bump
![[Image: YZ5rVdX.png]](https://i.imgur.com/YZ5rVdX.png)